Privacy Policy
Last updated: 1 March 2026
1. Introduction
NexBill Finance OS (“we”, “our”, or “the Service”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and disclose information when you use our financial operations and lending management platform. It applies to the extent consistent with the laws of your jurisdiction.
2. Information We Collect
We collect information you provide directly (e.g. account details, contact information, and business data such as customer and loan records that you enter into the Service). We also collect technical and usage information necessary to operate and secure the Service (e.g. IP address, browser type, and access logs). We do not sell your personal information.
3. How We Use Your Information
We use the information we collect to provide, maintain, and improve the Service; to communicate with you; to comply with legal obligations; and to protect the security and integrity of the Service. We process your information only for purposes that are relevant and as permitted by applicable law.
4. Data Retention
We retain your information for as long as your account is active or as needed to provide the Service and to comply with legal, regulatory, or contractual obligations. You may request deletion of your data subject to applicable law and our retention requirements.
5. Sharing and Disclosure
We may share your information with service providers who assist us in operating the Service, subject to confidentiality and data protection obligations. We may also disclose information where required by law or to protect our rights, users, or the public. We do not sell your personal information to third parties.
6. Security
We implement appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure; we encourage you to safeguard your account credentials.
7. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or port your personal data, or to object to or restrict certain processing. To exercise these rights, please contact us using the details in the Support or footer section of this website. You may also have the right to lodge a complaint with a supervisory authority in your country.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page and indicate the date of the last update. Your continued use of the Service after changes constitutes acceptance of the updated policy to the extent permitted by law.
9. Contact
For privacy-related questions or to exercise your rights, please contact us using the contact details provided in the Support section or in the footer of the main website.